Frequently Asked Questions

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This depends on the type of contract taken but usually you can either hand the car back or extend the contract (dependent upon the funder).

We offer free UK mainland road driven delivery to your home address if you are a consumer, or your business trading address if you are a company. (Additional charges may apply to some address's in Scotland). If you would like the vehicle to be delivered to you on a transporter this can be arranged but there would be a cost for this option.

Collection depends on the type of contract taken. For contract hire or personal contract hire the finance company will collect the vehicle at the end of the contract.

All vehicles include at least 12 months breakdown cover from the manufacturer although most manufacturers now offer 3 years cover fee of charge. Within the car or van book pack there will be an emergency number to contact day or night.

This is an upfront payment that reduces your monthly costs. It is not a deposit and is non-refundable.

You may incur additional charges for:

Exceeding your mileage allowance
Excess wear and tear
Early termination of your agreement
Not servicing the vehicle at the correct manufacturer intervals

Yes, you’ll need fully comprehensive cover throughout the lease.

Fair wear and tear includes minor, expected deterioration from normal use. Significant damage may result in additional charges.

Most funders adhere to the BVRLA Fair Wear & Tear Guide, a copy of which you can request form the funder as your contract ends.